The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.
Being able to influence the decision of others is a key skill for all professionals. In this module, learn the basic approaches which will allow your audience to process information in their own way, using their beliefs and memories to deliver great outcomes. This module will help you to:
- Learn the difference between Tell, Ask ad Influence - Understand the importance of stakeholder mapping - Use different communication styles to influence and inform