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Most bad reviews trace back to poor communication, email, phone, and post. Web portals, Omnichannel, and chatbots aren't solving the problem. There is a better way; introducing Verified Identity Messaging... 

In this Webinar, we'll hear from Mat Elliott on lessons from working with over 100 financial services brand about how to solve these problems; we'll cover: 

• What's at the root of the communications problem 
• Why is this such a big issue for financial services companies 
• How truly focusing on making life easy for the customer is key to increasing NPS 
• The direct benefits case - to cost savings and revenue growth 

• 18 September 2024
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