The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.
In many organisations forecasting is limited to volumes of contacts or work, but we can do so much more. Whether we are forecasters or analysts, applying these techniques to our other metrics can open up a wealth of opportunities for improvement. - Learn how using forecasting techniques can open up new opportunities in your organisation. - Hear how innovation awards finalists are putting this into practice.