2020 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.

2024 Planning Awards: Kirsty Ritchie at Wheatley Housing

2024 Planning Awards: Kirsty Ritchie at Wheatley Housing

2024 Planning Awards

Kirsty has led on optimisation, by removing inefficient tasks to allow more value-add activities like extending the planning window and gaining the benefits like planning for recruitment. Her focus on longer term planning ensures that peak is now well managed and easier for all. Kirsty is well respected and is committed not only to continuous learning & development but also to sharing skills and new learning with her peers.
  • 10 April 2024
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