The Forum's National Conference speakers and panellists for 2021 are a wide variety of experts and professionals.
Volatility & Flexibility in Real-Time
Box Set: Knowledge Management
Box Set: Best Practice In Insight, Reporting And Analysis
Box Set: Operational Effectiveness & Readiness
Box Set: Capacity Planning, Budgeting & Forecasting
Box Set: Scheduling & Wellbeing
Box Set: Best Practice In Planning
Box Set: Telling A Story With Numbers
Box Set: Engagement
Box Set: Shrinkage
Box Set: Setting The Right Targets
Managing Assumptions - Module 1
Managing Assumptions - Module 2
Operating Models, Routing Strategies And Skill Design - Module 1
Operating Models, Routing Strategies And Skill Design - Module 2
Measure Of Success In Capacity Planning
Advanced Forecasting Techniques And Analysis Tools
Understanding Your Volatility & Flexibility
Measures Of Success For Scheduling
Introduction To Capacity Planning
Introduction To The Planning Cycle
Telling A Story With Numbers
Shrinkage: Tracking, Managing And Optimising
Accuracy & Confidence
Benchmarking
Bottom Up V Top Down Planning
Building And Optimising Real-Time RAG Models
Communication Planning
Conformance & Adherence Value & Management Methods
Data Visualisation
Dealing With Ad Hoc Requests
Delivering Value With Targets
Descriptive Statistics - Part 1
Descriptive Statistics - Part 2a
Descriptive Statistics - Part 2b
Descriptive Statistics - Part 2c
Driving Strategy Through Capacity Planning
Driving Strategy Through Forecasting
The Power of One
Formats & Layouts
Driving Strategy Through Real Time
Emotional Engagement & The Power Of Stories
Erlang V Linear
Forecastable Metrics
Forecasting & Predictability
Gathering Qualitative Feedback
Box Set: Planning & Insight in the Back Office
Box Set: Knowledge Management Confirmation
Box Set: Capacity Planning, Budgeting & Forecasting Confirmation
Box Set: Best Practice In Insight, Reporting And Analysis Confirmation