The Forum's Customer Strategy & Planning conference speakers for 2021 are a wide variety of experts and professionals.
Matt De Graw isn’t the kind of leader who chases recognition. He’s the kind who focuses on his team, on solving problems, and on making things better—one step at a time. Over the past two years, his work at eBay has turned what was once an overlooked area into a key part of the business. And he’s done it not by shouting about change, but by quietly making it happen.
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