2021 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2021 are a wide variety of experts and professionals.

2024 Innovation & Transformation Awards: Firstlink: Transforming Operations at Firstsource

2024 Innovation & Transformation Awards: Firstlink: Transforming Operations at Firstsource

2024 Innovation & Transformation Awards

This platform, a brainchild of collaborative efforts between the development team and operational stakeholders, has revolutionised the way business is conducted, ushering in a new era of efficiency, connectivity, and streamlined operations. The adoption of Firstlink has heralded a new dawn for the organisation, propelling it towards greater efficiency, connectivity, and operational excellence.
  • 10 April 2024
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