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Published on 25 January 2023


Optic-Mi offers a simple to deploy Back-Office solution which enables businesses to capture and understand operational performance data. This offers our clients the ability to make improvements through:

  • Tracking customer journey touch points (CX plug in optional)
  • Gaining critical process insights on your costs to serve
  • Evaluate workforce productivity

Our product is a non-invasive IT solution which operates as an application on your desktop, without the need for integration with your own or your client’s systems.  This is a standalone solution hosted in Microsoft Azure with the prime focus on flexible configuration and end-user ease.

Pricing is on a utility model basis, you simply pay for the licenses you want to deploy each month.

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Categories: Vendor Directory