Virtual Networking Group For Strategy & Leadership

3rd February 2021, 09:30 - 11:30

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Virtual networking group for Back Office and processing operations

3rd February, 13:30 - 15:00

This is the chance to meet others who are resource planning in these kind of operations, as part of our growing community of best practice, and explore new ideas with like-minded professionals.

 - How have your operations been impacted by COVID-19 and the lockdown?
 - How are you rising to the new challenges? How do we see the ‘new normal’ that may arise in the next phase?
 - Bring along other issues you would like to ask and we can discuss them or follow-up with more information after the group.

This is a free member event, but, if you are not yet a member, you are welcome too to this event.


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Series

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.

Conferences

National Conferences 2020
30th Nov to 10th Dec
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2020
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch
The Forum,
67 Europa Business Park,
Birdhall Lane,
Stockport, SK3 0XA

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