Working with this highly regarded established organisation, you will play a pivotal role, supporting a number of business units in a resource support, scheduling and analytical capacity.
You will work to deliver the effective and efficient allocation of a field based workforce, planning visits and workload.
Working with the business functions you will co-ordinate service delivery which achieves company, client and business objectives, resolving any issues and or working to SLA’s and KPI’s.
You will need to develop a good understanding of all products system, process and procedures to offer administrative as well as scheduling and resource planning support.
Good communication and organisation skills will be required to build and maintain excellent relationships both internally and externally.
You will also be able to identify any improvements and present these findings at client or company meetings.
If you have are looking for a varied role which will give great exposure across a professional service business, you will be used to working in a client or customer service environment with good communication skills. You will be able to deal with a high volume of information and ideally have some experience of resource planning, scheduling and data analysis.
To apply for this position please forward a copy of your CV to: firstname.lastname@example.org or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.