2023 Partnership Awards: Three UK x Vizolution

2023 Partnership Awards: Three UK x Vizolution
An open and collaborative partnership was key to the success of this implementation. Advisors can display information on a customer’s device. This ability to see exactly what the advisor is explaining adds clarity for the customer, reduces costs and supports advisors. Working together, with a flexible approach has allowed issues to be resolved, and significant benefits to be realised.

2023 Partnership Awards: Puzzel x Vergic

2023 Partnership Awards: Puzzel x Vergic
Through acquisition Vergic has become an integral part of the Puzzel family. A partnership approach based on patience, kindness and empathy has resulted in the successful integration of two different teams and two different technologies. Leaders’ open trust of each other ensured that they took the rest of the team with them.

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2023 Partnership Awards: Business Systems x Leeds Building Society

2023 Partnership Awards: Business Systems x Leeds Building Society
A consultative approach from BSL was key to ensuring that Leeds Building Society procured the WFM solution that was the best fit for their requirements and delivered ROI within three months of go live. Shared values, a client led approach and a culture of being open to suggestions all contributed to the success of this implementation.

2023 Partnership Awards: injixo x Tructyre

2023 Partnership Awards: injixo x Tructyre
A strong and responsive working relationship underpinned this WFM implementation. With vendor support at every step, adaptive with the product and able to contribute real life planning experience. Benefits have been delivered across a range of metrics and plans are in place to roll this out to field teams and other areas of the Tructyre business.

2023 Partnership Awards: Alvaria x Barclays

2023 Partnership Awards: Alvaria x Barclays
Trust and open communication were key to success in this highly complex and large-scale implementation at Barclays. The result is the delivery of true full customer engagement planning: front office, back office, branch and retail colleagues following similar processes and sharing resource to meet customer needs and maximise utilisation.

2023 Planning Awards: Mark Williams at VitalityHealth

2023 Planning Awards: Mark Williams at VitalityHealth is a manager who focusses on talent and harnessing the potential of his team with an ethos on personal development.

2023 Planning Awards: Satinder Singh at Aviva

2023 Planning Awards: Satinder Singh at Aviva built the trust of stakeholders to improve understanding and gain support, bringing in new initiatives that lowered ASA and improved engagement.

2023 Planning Awards: Jonathan O’Connor at Tructyre

2023 Planning Awards: Jonathan O’Connor at Tructyre has led the installation of WFM into a business that never had it, engaging stakeholders and improving processes to bring better outcomes for customers and colleagues.

2023 Planning Awards: Ajay Kothiya at Firstsource

2023 Planning Awards: Ajay Kothiya at Firstsource has created visibility on weekly hiring capability & governance and improved co-ordination between Operations & Planning teams whilst always trying to compromise and deliver win/win solutions for his stakeholders.

2023 Planning Awards: Darren Harvey at Firstsource

2023 Planning Awards: Darren Harvey at Firstsource works on very varied accounts but always looks to deliver proactive plans to improve performance across these clients. He has worked closely with them to improve efficiencies and standardised reporting which has delivered significant savings.

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