Learning Academy Box Sets

Take the opportunity to gain accreditation in a specific subject. Our Box Sets are groups of related modules that help you focus your learning. The full box set cost includes your accreditation. To complete accreditation, you need to watch all five modules and send an email to accreditation@theforum.social to describe what you have taken from the modules and how you have applied these in your role.
Each Box Set costs £325 +VAT. (Free to anyone on an Assisted Learning Pathway). Click on the descriptions below to book your place now.

Student takeaways

One of our members from Lifeplus completed the Capacity Planning, Budgeting & Forecasting box set these are the headline takeaways:
- A small impact in your field can have a good effect higher up in the ranks at board level i.e. matching up with a higher strategic objective

- Planning teams need to collaborate with other areas/organisations, engage stakeholders

- Increase Operational effectiveness - As a team, we have vastly increased our communication channels

- Improve and manage the flow of your data cycle and version control

- Long Term: Financial and Budget Planning – Operational: Drives capacity, scenario planning, and risk

- In the middle of a transformation/plan, the challenges are still there, and targets not being met --> this must lead to evolving the approach to capacity and demand

- Improve the quality of the data, focussing on what/why/how, determine what happened to the customer base

- Demonstrating Value and ROI – benefits achieved, costs avoided, risks avoided

Published on 15 January 2019

Measures of Success for Scheduling

Hosted on 15th January 2019 By Phil Anderson

Scheduling is much more than creating shifts and therefore the success criteria for shift design is much more than schedule fit. This module will explore the key responsibilities of a scheduler and how a holistic view is required to set measures of success. Learning outcomes include:
- What does good look like? Understand the importance of scheduling and the key responsibilities, including key characteristics of good and bad schedules.
- Define your purpose. Understand how schedules support your business strategy and its importance to customer and employee satisfaction
- Schedule fit & other measures. Introduction to different ways of measuring scheduling fit and how these can be incorporated into a more holistic framework of success measures.