Become a member at The Forum
As champions of best practice and professional development, we are the ‘go-to place’ for innovation in customer operations. Membership gains you access to best practice, learning & development and benchmarking resources, with year round support.
Why The Forum?
- Access to independent support and professional expertise.
- The only organisation for teams benchmarking planning & insight, now including field, branch & back office operations.
- Our members span many industries, with regional networks across the UK & Ireland.
- You don’t always have to travel; many resources can be accessed virtually. We can come to you.
Membership is your gateway to a community of professionals and provides access to The Forum’s programmes and services. Understand trends & developments across the industry, benchmark with your peers, dissect what it takes to implement award-winning innovation. Upskill your teams to engage their colleagues & stakeholders to better meet demands and deliver against vital organisational priorities. We can tailor our approach to suit your requirements.
Four Professional Communities Of Best Practice
You need never be alone. Join your peers, from all sectors and types of organisation. Keep up to date and learn from best-in-class with networking, benchmarking and learning that is uniquely relevant to your own role.