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Published on 02 January 2024

Dealing with Ad hoc Requests

Not all ad hoc requests are time-stealers! Some of them add value and insight and quickly become BAU work. This session looks at the art behind identifying what is urgent and valuable and what isn’t.
- Understand the inevitability of Ad Hoc requests
- Learn how to prioritise requests and eliminate waste
- See how asking the right questions enables you to quickly understand the driver behind the request