Welcome to our Jobs Page at The Forum 

Welcome to our jobs page.  

If you would like a job posted please email jobs@theforum.social with full details and a suitable logo - don't forget contact information for applicants to apply.  This is a free service for Forum members - a charge applies for non-members - contact us for info.

In association with

Capacity Planning Analyst

Skipton Principal Office, The Bailey
Skipton, North Yorkshire, BD23 1AP
United Kingdom

Hours of Work: 35 Hours per week - Monday to Friday, 9am to 5pm

Salary: Dependent On Experience

Head of Resource Planning

Job Ref: DJPF1280
Job Title: Head of Resource Planning
Location Swindon, South West
Salary: Up to £85,000 + Car allowance + Excellent Bonus + Benefits
Employment Type: Permanent

MI Manager/Reporting Manager

Job Ref: DJPF1281
Job Title: Management Information Manager / Reporting Manager – 9 month FTC
Location Birmingham, West Midlands
Salary: Up to £55,000 + Benefits
Employment Type: Fixed Term Contract

Solutions Architect (Contact Centre Solutions)

Job Ref: DJMA1824
Job Title: Solutions Architect (Contact Centre Solutions)​
Location: UK Home Based​​
Salary: £65-70k base

Employment Type: Permanent

Resource Planning Analyst

Job Ref: DJPF1274​
Job Title: Resource Planning Analyst

Location: Lancashire, North West​
Salary: Up to £27,500 + Benefits​
Employment Type: Permanent

CRM Strategy Planning Manager

Job Ref: DJEM1017​​
Job Title: CRM Strategy Planning Manager​
Location: Luton​
Salary: Up to £45,000 plus & Benefits​
Employment Type: Permanent

Resource Planning Manager

Job Ref: DJPF1272​
Job Title: Resource Planning Manager​
Location: Dorset, South West​​
Salary: Up to £35,000 + Benefits​
Employment Type: Permanent

Forecasting Manager

Job Ref: DJPF1271
Job Title: Forecasting Manager
Location: Leeds, Yorkshire​
Salary: Up to £35,000​
Employment Type: Permanent

Data Analyst

Job Ref: DJEM1011​
Job Title: Data Analyst​
Location: Staffordshire​​
Salary: Up to £32,000 plus & Benefits​
Employment Type: Permanent

Contact Centre Forecasting & Planning Manager

Leeds City Centre

Job Title: Contact Centre Forecasting & Planning Manager

Location: Leeds City Centre

Team: Call Centre Sales

Job Type: Permanent

Salary: Competitive

Hours: 40 hours

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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.


Capacity Planning, Forecasting & Budgets
11th February, Manchester
Our new workshop programmes for 2020 are continually updated with examples of the latest developments.

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Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

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Catch up on the highlights
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