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Forum Membership

Become a member

As champions of best practice and professional development in customer contact, we are widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus.


As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each support function is fundamental to your business, through specialist accreditation, qualifications and standards benchmarking.

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Upto 4 team size
From £2,600
 
1-8 team size
From £5,300
5-15 team size
From £9,700
1x April Conference Place
(2 Days including Gala Dinner)

 
1x April Conference Place
(2 Days including Gala Dinner)
4x April Conference Place
(2 Days including Gala Dinner)
1x National Conference Place
(1 day)

 
2x National Conference Place
(1 day)
4x National Conference Place
(1 day)
2x Best Practice & Innovation Site Visits
 
2x Best Practice & Innovation Site Visits 4x Best Practice & Innovation Site Visits
Annual support Package
 
Annual Support Package Annual Support Package
Annual Best Practice reports & survey results
 
Annual Best Practice reports & survey results Annual Best Practice reports & survey results
1x Access to Online Member Portal
 
8x Access to Online Member Portal 15x Access to Online Member Portal
1x Professional Accreditation & CPD
 
6x Professional Accreditation & CPD 10x Professional Accreditation & CPD
  2x National Awards Finalists Day & Gala Dinner 2x National Awards Finalists Day & Gala Dinner
 
    Leadership places
(1 day in Nov, Apr & Sep)

 
    Access to Customer Strategy & Leadership Forum
 


We can tailor a membership package that matters to you.

Discuss your membership options with us today: 02882 253 374

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Take a look at these articles, videos and links
Accredited Professionals Programme
Associate Membership for Suppliers & Consultants
Member Organisations
On-site Support & Consultancy Services
The Forum’s Terms and Conditions for Membership and Events


 

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