2015 Membership Programme for Analysts

Turning data into insight and action. Do you want to make a difference?

Make best use of our 2015 programme to ensure your data is used effectively and drives the right behaviours. See how our professional community can support you in bringing together business functions and developing mechanisms that turn information into actionable insight and improvement activity. Learn from other professionals and benchmark against the best.

As a member, you are not on your own but part of a community with others facing many similar challenges. We are passionate about helping each other, making a difference and recognising both excellence and innovation. Widely recognised as the ‘go-to place’ for support teams or leaders in customer operations, the Forum helps professionals recognise how what they do is important, define skills or performance gaps and create a roadmap for improvement and professional development. 

Download the pdf below and read more about these opportunities for improvement, development and recognition. Each can be purchased separately or as part of your membership programme.

2015 Membership Programme 
Best Practice and Professionalism
University Qualifications and Development Programmes for Data, Analytics and Insight Analysts
Recognising Excellence: Professional Accreditation for Data, Analytics and Insight Analysts 
Standards: How do you know you planning team is doing a great job?
On-site services and customised support
University Qualifications and Development Programme for Contact Centre Managers and Team Leaders

Membership Programme FAQs



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