National Conference for Data, Analytics & Insight 2017
Catch on the presentations and videos that you missed
Directly addressing the needs of Analytics & Insight Professionals as well as business leaders, this one day conference offered an inspiring mix of networking, presentations, case studies, round tables and workshops. Catch up on the presentations that you missed. Videos will be added shortly.
Releasing potential: Chaired by Nicola Callan at The Forum, the stimulating opening keynote speakers include Paul Smedley, Founder & Chair at The Forum on the latest trends and opportunities, Mats Rennstam, Managing Director at Bright on Insight, Customer Experience and how to improve your customer NPS - and interview with practical tips and fresh ideas from our two specialist experts in Insight and Quality.
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View presentation and watch the videos from Paul & Nicola, Mats Rennstam and Ian & Pete.
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| Project of the Year
Learn from Sainsbury’s Bank how to maximise your value and develop your team as a credible centre of excellence - building credibility, driving improvement & working together well.
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Manager of the Year
Be inspired by our award-winner Karen Parsons Home Retail Groupwho has shown that one of the most powerful things a manager can do is to step back and trust their team. Hear about the results this has achieved.
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View presentation and watch the video
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View presentation and watch the video
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| Team of the Year
Learn from our Team of the Year at Worldpay how taking every opportunity to learn and improve, automating to release value add insight opportunity and cross-skilling to reduce points of failure has empowered the team to deliver breakthrough performance. Delivering knowledge and empowerment across the support functions and wider business.
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Rising Stars and Analyst of the year
Learn from our 2017 award winners Ashley Handyside & Ashley Valentine at RS Components and Ben Cassidy from AXA Direct & Partnerships. See how you could maximise your value and develop your team as a credible centre of excellence – collating data and building tools with the end user in mind, using strong engagement planning & test and learn methods to deliver an influential series of tools to their business.
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View presentation and watch the video
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View presentation and watch the video
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| Keynote Presentations
Bob Stella from The Forum focusses on robotics, automation and the balance between human and machine interaction.
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Challenge Workshop
Tailored support for those completing the 2017 Challenge or about to start the 2018 Challenge.
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Insight Detective Workshop
Explore how to think beyond the data, to identify the opportunities that will make the biggest difference to your organisation.
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Employee Engagement
Hear LV= and Sabio who share stories of success
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View presentation and watch the video
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View presentation and watch the video
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| Speech Analytics Workshop
Define how speech and interaction analytics can be a game change for improving customer experience and driving continuous improvement. With practical case from award winners Homeserve & N Brown Group.
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Customer Experience Workshop
See how engaged employees can become advocates for your business and help you deliver a better customer experience. With success stories.
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Find out more
View presentation and watch the video
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Find out more
View presentation and watch the video
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