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Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum hold events for leaders to network and hear from inspirational speakers through out the year.

Leadership Forum

Published on 05 November 2018

Leadership Forum

Catch up with the Leadership Forum

The Future of Work: Join other leaders to network and enjoy inspirational speakers and discussion, starting with lunch at 12pm until 5pm. 

How are we placed to respond to the tide of changing demographics and transformed customer, colleague and business expectations? Marije Gould (VP at Verint) will be sharing research on the latest trends and leading discussion around the challenges of a multi-generation operation and the potential for technology-enabled transformation. 

How can we help our people rise to these challenges, empowered to deliver better results personally and for the business? Andy Gilbert, Founding Director of GO MAD thinking (“Go Make A Difference“) will give us the chance to experience and explore his acclaimed results framework. 

Catch up on what happened at the Leadership forum and National Conferences for Planning, Insight & Quality - by have a look at the presentation slides.

Speakers

Andy Gilbert, MD of Go Mad Thinking

Our conference keynote speaker on Wednesday, he joins us today for a leadership discussion on ways that enable people to think more effectively in a world that is changing fast around us.  Andy is the developer of the acclaimed Go M.A.D. Results Framework & Thinking System used worldwide by major corporations and hundreds of thousands of people in over 40 countries. With over 20 years experience in studying peak performance and specifically how people think in a solution focused way when they "Go Make A Difference" in achieving goals and accelerate results, Andy is the author of over 20 books (including the best selling "Go MAD - The Art of Making A Difference", "Go MAD about Coaching" and over 200 audio/video programmes.

This Leadership Forum Is Sponsored By:

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