2019 Conference Speakers

The Forum's National conference speakers for 2019 were a wide variety of experts and professionals.

Andy Gilbert

Andy Gilbert

Managing Director,

Go MAD Thinking

Jimmy Hosang

Jimmy Hosang

CEO

The Modular Analytics Company

Ian Gibson

Ian Gibson

Director of Health

Ingeus

Paul Smedley

Paul Smedley

Founder & Chair

The Forum

Phil Anderson

Phil Anderson

Director

The Forum

David Preece

David Preece

Head of Programme Delivery

The Forum

Alison Conaghan

Alison Conaghan

Planning & Insight Specialist

The Forum

Nick Frank

Nick Frank

Managing Partner

Si2 Partners

Adrian Hawes

Adrian Hawes

Director

Select Planning

Marie Eustace

Marie Eustace

Head of Resource Planning & Insight

ADT Fire & Security

Julie Nicholaides

Julie Nicholaides

Continuous Improvement Professional

Nicola Callan

Nicola Callan

Director

Boost HR

Sean Northam

Sean Northam

Management Consultant

The Modular Analytics Company

Mary Fealty

Mary Fealty

Power BI Evangelist & Owner

Broadtree Solutions

Luke Cuthbertson

Luke Cuthbertson

Principal Consultant

Ember Group

Richard Moore

Richard Moore

Analytics and Insight Manager

Anglian Water

Ian Robertson

Ian Robertson

Insight & Quality Specialist

The Forum

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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Workshops

Capacity Planning, Forecasting & Budgets
11th February, Manchester
Our new workshop programmes for 2020 are continually updated with examples of the latest developments.

Other Learning Workshops

Conferences

Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

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