Exhibition & Networking

A highlight of the conference for many delegates is the extensive supplier expo area which co-exists with the event. Situated alongside the main conference rooms, this allows attendees to mix conference sessions with the opportunity to get technical demonstrations from leading Contact Centre suppliers.

Exhibitors Include

The Forum – National Conferences - Details for Exhibitors 


Media Partners

Information For Exhibitors

Gold Sponsor


Conference Sponsors


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.


MI & Performance Analysis
9th- 10th October, Manchester
Understand best in class and how to improve data structure & accuracy and analysis techniques.

Other Learning Workshops


National Conferences 2019
6th November 2019
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch

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