National Quality & Customer Experience Conference 2017

National Quality & Customer Experience Conference
29th November 2017
Chesford Grange, Warwickshire

See the presentations and videos from the 2016 Conference

Join the only best practice conference 100% focussed on the needs of customer experience or quality professionals and their stakeholders – and enjoy our hugely popular methods for best practice benchmarking, networking & discussion.

This was an unrivalled opportunity to:

  • Stretch your thinking & forge new approaches
  • Make time to review your priorities for 2018
  • Hear from the winners of our 2017 National Awards
  • Meet with the professions’ leaders & innovators
  • Learn about the latest best practice in the Annual Challenge & Accreditation programmes
  • Gain insight about customer experience, journey mapping, adding value & talent development in key functions
  • Take away practical ideas to apply in your workplace

Please use the form below to book your place.

In the meantime, you can still learn from the inspiring keynote presentations, awards finalist case studies and workshops. See the presentations and videos from the 2016 Conference.



Book your place

Use this form to book your place at the National Quality & Customer Experience Conference.

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