2017 Quality & Customer Experience Forum Conferences

The programme includes two inspiring conferences for the Quality Community.

Customer Strategy and Planning
Harrogate, 24th – 25th April 2017

A vital part of our community’s year, Customer Strategy and Planning brings together experienced professionals in all the specialist Forums with business leaders and industry experts. This is a fantastic opportunity to hear real, insightful learning from practitioners on the most significant issues and trends facing our industry. Catch up on the presentations and videos from the 2016 conference.

National Quality & Customer Experience Conference 2017
Wednesday 29th November 2017
Chesford Grange, Warwickshire
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The only best practice conference 100% focussed on the needs of customer experience or quality professionals and their stakeholders – and enjoy our hugely popular methods for best practice benchmarking, networking & discussion. 
Catch up with the presentations and videos from the 2016 Conference.



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