Quality & Customer Experience Forum Conferences

The programme includes two inspiring conferences for the Quality Community.

Coming up:

Customer Strategy and Planning
Harrogate, 23rd – 24th April 2018

A vital part of our community’s year, Customer Strategy and Planning brings together experienced professionals in all the specialist Forums with business leaders and industry experts. This is a fantastic opportunity to hear real, insightful learning from practitioners on the most significant issues and trends facing our industry. Catch up on the presentations and videos from the 2017 conference.

National Quality & Customer Experience Conference 2018
Tuesday 20th November 2018
Eastwood Hall, Nottingham

The only best practice conference 100% focussed on the needs of customer experience or quality professionals and their stakeholders – and enjoy our hugely popular methods for best practice benchmarking, networking & discussion.
Catch up with the presentations and videos from the 2017 Conference.



(c) Professional Planning Forum 2000-2018