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  • Welcome to Customer Contact Planning & Strategy Blog Posted 6 years ago
    Read on and enjoy our new conference blogs - scroll through the pages and add your comments.  With over 600 delegates across the two days, this event was buzzing, action packed and stacked with great ideas and loads of enthusiasm for making things happen.  This year we wanted to let you hear about this through the voice of our members - roving reporters who shared the insights they picked up as they went along.  These conference blogs are part of our strategy of involving members and friends of the Planning Forum in creating best practice materials that enables members to learn and innovate. Thank you to everyone who has taken part in this 2013 initiative.  
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