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Leadership Forum, Harrogate

Monday 23rd & Tuesday 24th April 2018
The Majestic Hotel, Harrogate

Join us for the Leadership Forum alongside Customer Strategy & Planning 2018 – The Forum’s annual flagship conference. 

Book now by using the forms at the bottom of this page.
 

8:00 – 14:30 then stay for the main conference if you are able.

Meet leaders, discuss with inspirational speakers and share ideas around the table. 

Monday 23rd April

08:00 Registration and network with other leaders
09:00 Be your personal best: Chaired by Director of The Forum, Nicola Callan, be stimulated and inspired by today’s opening speakers to release potential within yourselves, your team and your organisations - and set yourself up for the day ahead. With Jennifer Holloway, best- selling author and consultant, Catherine Leggett the National Autistic Society and The Forum’s own specialist experts, Phil Anderson and Leigh Mcilwaine. 
 
10:10 The Leadership workshop begins with round table discussion and interaction with our keynote speaker Jennifer Holloway and other experienced specialists, including Leigh Hopwood (Chair of the Chartered Institute of Marketing) and Catherine Leggett (Employment Lead at the National Autistic Society). 
 
11:30  The second part of the morning gives you the chance to hear from Ed Creasey (NICE) on latest developments and opportunities in process automation and workforce performance across customer operations.  Followed by a panel discussion including Leigh Hopwood (Chair of the Chartered Institute of Marketing) and round table discussion with these speakers.
 
13:10 Networking lunch with your peers.
13:45 Keynote: Leigh Hopwood, Chair of the Chartered Institute of Marketing, shares insight from CIM research findings and explores how to engage better with your marketing teams.
 
14:30 Depart or join main conference
   

Tuesday 24th April

08:00 Registration and network with other leaders
09:00 Be your personal best: Be stimulated and inspired by today’s opening speakers to release potential within yourselves, your team and your organisations - and set yourself up for the day ahead. With Clive Wilson, author and director at Primeast on how change can bring out the best in you, Patrick Coleman, CEO at QStory, Jodie Williams, Diversity Consultant at Yorkshire Water and The Forum’s Chair and Founder, Paul Smedley.
 
10:30 Leadership workshop begins with  round table discussion and interaction with our opening keynote speaker, Clive Wilson Director of Primeast. Dig deeper into the themes introduced in the opening session. 
 
11:30 The second part of the morning gives you the chance to hear from other speakers or panel members, including Jodie Williams, Diversity Consultant at Yorkshire Water  followed by round table discussions.
 
13:10 Networking lunch with your peers.
13:45 Workshop: How you can deepen listening, gain value from working with difference and build your capacity to influence change. Led by Clive Wilson.
 
14:30 Depart or join main conference

 

Find out more about the speakers on Monday & Tuesday

Attendance is by invitation only, if you are interested please register your interest now. Choose the day that suits you best to attend.

Book your place for Monday 23rd April

Book your place for Tuesday 24th April

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