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Customer Strategy & Planning 2018

Monday 23rd - Tuesday 24th April 2018
The Majestic Hotel, Harrogate

A vital part of the calendar for customer professionals, Customer Strategy & Planning gathers operational leaders and industry experts with specialist teams responsible for delivering change and improving performance. This is the only best practice conference 100% focussed on the needs of specialist planning, analytics, insight, continuous improvement, quality and customer experience teams.

A key part of our community’s year, the agenda includes award winning case studies, workshops, round table discussion and plenty of time for networking. A Leadership Forum also runs alongside. Take a look at last year’s agenda and watch some of the sessions to find out what to expect. 

We will be adding information over the next few months, so keep an eye on these pages.

Put the date in your diary for 2018

Customer Strategy & Planning 2018 will be held at The Majestic Hotel in Harrogate on 23rd and 24th April 2018.

With nearly 600 attending, it is a key part of our community’s year. We will be adding information over the next few months, so keep an eye on these pages.

Save the date now!print


 

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