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Customer Strategy & Planning 2017

Catch up on what you missed at Customer Strategy & Planning 2017

Be inspired and learn from the sessions at Customer Strategy & Planning 2017. Catch up on the presentations and videos here

A vital part of the calendar for customer professionals, Customer Strategy & Planning gathers operational leaders and industry experts with specialist teams responsible for delivering change and improving performance. This is the only best practice conference 100% focussed on the needs of specialist planning, analytics, insight, continuous improvement, quality and customer experience teams.

This year, we continue to explore our theme of “Breakthrough” but with a new focus on “Releasing Potential”. How can we unlock the very best from ourselves and our teams? What builds success? What role does collaboration play in our releasing potential as professionals? Breakthrough doesn’t happen by chance; pioneers and leaders achieve results because they set out to do this and put in place the preparation and support that is required. Above all this year, we are looking to develop the theme by hearing your stories – as we continue to showcase innovation and excellence across all our professional communities.

With over 650 attending, it is a key part of our community’s year. We will be adding information over the next few months, so keep an eye on these pages.

Put the date in your diary for 2018

Customer Strategy & Planning 2018 will be held at The Majestic Hotel in Harrogate on 23rd and 24th April 2018.

Save the date now!

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Take a look at these articles, videos and links
Customer Strategy & Planning 2017 Presentations & Videos


 

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