National Planning Awards 2018

These prestigious awards, showcase excellence in the vital customer contact support function of Planning. Of key importance to the success of these awards, is the unique way that the judging process works at a Best Practice Finalist Day set aside for the purpose. Not only do a wide range of external judges influence the results, but each nomination is peer assessed by other finalists in their category. Winners are announced at the prestigious Gala Awards Dinner and they or their managers and colleagues, will share their story at the National Planning Conference to be held in November, making these awards a vital part of the annual calendar of learning and best practice.

“So many of our member organisations are achieving success and delivering breakthrough performance and it is these teams, these individuals who are playing a crucial role in making this happen,” Nicola Callan, Head of Engagement & Learning explains. “These awards recognise and celebrate all of our finalists and winners and they in turn inspire others – all the while raising standards in customer operations.”

About the Awards


As you would expect from The Forum’s reputation, the standard of these Planning Awards is sustained by rigorous assessment that involves members, finalists and experts. 

To register your interest in the Awards just click on the register now button on the right and complete the form. We will be in touch with you to help complete the full nomination.

Shortlisted nominations present at our Finalists’ Day which offers insight from networking & peer review. Winners are announced at the prestigious Gala Awards Dinner and they or their managers and colleagues, will share their story at the National Planning Conference to be held in November, making these awards a vital part of the annual calendar of learning and best practice.

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National Planning Awards 2017 Winners

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