Planning Structures

How should business goals and change programmes influence the size and structure of your planning and support teams?

We at the PPF are regularly asked by members for the ratio of planners to operational FTE or for organisation charts that show how planning is structured. There is a natural desire to benchmark ourselves and get evidence to support our resource plans for the support team but we recommend that you and your organisation take pause and think as well about what your business actually requires. If we start from our strategic business goals and the change plans that are implicit in our budgets or strategy, we can line up the planning team to really help our colleagues to achieve success. The resources below should help you do this.

Take a look at these articles, videos and links
DAS Awards Case Study 2012: Operational solutions drive profit margins
Direct Line Group Awards Case Study 2012: Transforming planning through people
eircom Awards Case Study 2012: Resourcing flexibly in field operations
Motability Operations Awards Case Study 2012: Insight and collaboration transform service
npower Awards Case Study 2012: Insight and support transform performance
Planning for change: size and focus of support teams
Thames Water Awards Case Study 2012: Transforming the contribution of planning
The shared service model for planning and support
UCAS Award Case Study 2012: Transforming planning, real time and MI
UPC Awards Case Study and Site Visit 2014: Planning end to end: unleashing potential


(c) Professional Planning Forum 2000-2019
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