Orange Awards Case Study 2008: Your Time offers lifestyle choices

A new diversity of working patterns proved the catalyst for changes that are making Orange a great place to work.

Summary

See how Orange reduced schedule inflexibility by a third and halved the proportion of new-starter attrition. Your Time created new lifestyle shift options, to attract and retain a deliberately diverse mix of employees,increasing the ratio of part-timers from 9% to 29%. A cross-functional team targeted the reasons behind attrition and created a coherent strategy for managing working hours that offers a genuine balance between the needs of employees and the business. The project involved radical changes to recruitment, induction training and management practices on the operational floor.
 
Results
  • Schedule inflexibility down from 25% to 18%
  • Part-time up from 9% to 29%
  • Halved proportion of leavers with under 2 years service
  • 78% feel able to balance home and work life Orange 2007 People Poll
  • Virtually eliminated attrition due to shifts

Click here to read the full case study.

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