Customer Strategy & Planning 2019 Day 1

Monday 8th - Tuesday 9th April 2019, Chesford Grange, Warwickshire

As a vital part of the calendar for customer professionals, Customer Strategy & Planning 2019 is a highly-rated event that is far more than just a conference. You will get to meet and learn first-hand from practitioners and business leaders who are delivering successful change. What’s more, this is the only best practice conference 100% focussed on the needs of specialist teams in planning, analytics, insight, continuous improvement, quality and customer experience.

Customer Strategy & Planning 2019 will provide inspiration and insight with a huge choice of case studies, keynote presentations, workshops, technology showcases and plenty of time for networking, expert problem solving and breakout discussion.

The Conference will close with the 17th Customer Contact Innovation Awards Gala where we announce and celebrate the winners of these much sought after awards.

Keynote Speakers

We are delighted to announce that Lou Banks and Andy Bounds will be Keynote speakers at Customer Strategy & Planning 2019. Find out more about the Conference speakers here.



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