Professional Planning Forum Awards Programmes

National Planning Awards 2018

Registration: Open now
Nominations Close: 31st May
Finalist Days: w/c 6th June*, Manchester, w/c 25th June* London & Newcastle, w/c 2nd July*, West Midlands
Awards Gala Dinner: 20th September, London
National Data, Insight & Analytics Conference: 21st November, Nottingham

These awards are dedicated to the needs of planners and managers, and will celebrate achievement in this key area within customer contact centres. Find out how to get involved by following the link above. See the full list of 2017 Winners and catch up with their presentations at the National Planning Conference 2017.

Customer Contact Innovation Awards 

Gala dinner on Tuesday 24th April 2018
Save the date!

A vital part of our community’s year, our innovation awards celebrate achievement across all our three professional forums of Planning, Insight and Quality. This is a great opportunity to gain external recognition for the hard work and success achieved by you and your team.



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