Back Office Planning Workshop

2-Day Back Office Workshop, in association with Verint - egSolutions

Dates: 25th - 26th September 2018
Location: The Studio, 7 Cannon Street, Birmingham, B2 5EP

Price Information
The price for this 2-day course is £1,200 + VAT

To Book your place please register using this link.

The Forum has joined forces with egSolutions to create a 2-day workshop dedicated to Back Office resource planning.The 2-day course has been designed to deliver best practice and thought leadership, through interactive exercises and lively discussion.


  • Back Office efficiency cycle
  • Operating & Budget models
  • Weekly & daily waterfall models
  • Members Case Studies
  • The egOptimizer Challenge – take on the simulator
  • Understanding ROI & value
  • Engaging key stakeholders
  • Action planning

For any questions, please contact our events team on;, telephone number: 0333 123 5960.

Delegate quotes

“Back Office is just as important as Front. The workshop was 100% useful and enjoyable and as a result I am aiming to improve our approach to Back Office”
Sharon Dobson, Tesco Bank

“Great course, run at the right pace. Really insightful.”
Fola Olafore, Transport for London

“So useful to know that everyone has the same issues. I now understand how skills influence plans”
Sharon O’Donovan, DAS

“Helps to frame how to integrate planning with back office areas and reinforced the importance of engagement and using the right language”
Mark Turner, Ingeus

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