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Costs of Training

One Day Topic-Driven Workshops

The cost is £595+VAT (£50 discount for nominated members). Volume discounts are available and it can be run in-house for larger organisations from £3,200 + VAT for 8 students (£200 +VAT for extra students. Maximum numbers depend on the course and available venues).

Two Day Specialist Courses

The cost is £1,245 + VAT (£200 discount for members). Volume discounts are available and it can be run in-house for larger organisations from £6,000 + VAT for 6 students (£500 +VAT for extra students to a max of 12).

University Costs 

Level 4 Stand alone Full year combined
  Non-Member Price Member Price Non-Member Price Member Price
Certificate or Diploma Programme
 
£1800 + VAT £1800 + VAT £3000 + VAT £3000 + VAT
Level 5 Stand alone Full year combined
Advanced Certificate
 
£3250 + VAT £3000 + VAT £6500 + VAT £6000 + VAT
Advanced Diploma
 
£3550 + VAT* £3000 + VAT*
Level 6 Stand alone   Full year combined
BSc Honours year
 
n/a n/a £6750 + VAT £6300 + VAT**

* Students who have graduated from a suitable Advanced Certificate qualification (including the Undergraduate Advanced Certificate offered by The Forum) can advance to the Advanced Diploma for £3000 + VAT
** Students who have completed an Advanced Diploma level course can advance to the BSc year for £6000 + VAT

University Costs - Individual Modules

Level Module Costs
    Non-Member Price Member Price
4 Any single Module £775 + VAT £650 +VAT
5 Contact Centre Technology £650 +VAT £550 + VAT
5 Advanced Planning Techniques £1550 + VAT £1350 + VAT
5 Customer Contact Analysis £1495 + VAT £1250 + VAT
5 Operation and Quality Systems £1495 + VAT £1250 + VAT
6 Any module except Dissertation £1495 + VAT £1250 + VAT
6 Dissertation Please call to discuss Please call to discuss

 

Certain level 5 courses not listed above must be taken as an Advanced Certificate programme due to the structure of course delivery.

If you want to run a programme onsite please speak to us for details.

Charities

Special prices are available for Registered Charities.  Please call on 0333 123 5960 for more information.

For full cancellation policy, terms and up-to-date details click the menu item on the left.

For more information or to reserve your place contact Rachel on 0113 8347149 or email info@theforum.social

All prices valid January 2016

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2017 Winter Graduation

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