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Data, Analytics and Insight Forum March 2015 Newsletter
2015 Insight Challenge: next steps / dates & Webinar
Insight Workshop at Customer Strategy & Planning 2015
Freedom: 2015 Insight Challenge
Dimension Data Global Contact Centre Benchmarking Report
Make your on-hold funny for money - Red Nose Day
Professional Planning Forum Update & Top Tips: February 2015
IVR & On-Hold: Featured White Paper
IVR & On-Hold: Customer Strategy & Planning 2015
The Planning Challenge 2015: Productivity Journey Benchmark Analysis (First Iteration February 2015)
The Planning Challenge 2015: Productivity Journey Summary & Top Tips
Quality & Customer Experience Forum Update: February 2015
Wesleyan chooses Vizolution to deliver remote advice
Data, Analytics and Insight Forum February 2015 Newsletter
National Quality Conference 2015
Latest Contact Center Industry News
Latest news from Call Centre Helper
CX 2015: Where Does the UK Stand in Relation to the USA?
10 Speed Tips to Improve Multichannel
What’s The Difference Between UX and CX at an Experiential Level?
Is Customer Service Going to get Worse Before it Gets Better?
Poll – Personalising The Customer Experience
25 Ways to Improve Your Contact Centre
Are You Making These Classic Outbound Dialling Mistakes?
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