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Four Annual Conferences for Customer Contact Professionals

Let us help you choose the best conference for each member of your team

Customer Strategy and Planning 2016 

A vital part of our community’s year, the two day conference  brings together experienced professionals in all the specialist Forums with business leaders and industry experts. This a fantastic opportunity to hear real, insightful learning from experienced practitioners on the most significant issues and trends facing our industry.

Community Conferences

Each Professional Forum holds an annual conference dedicated to the needs of their community and an awards programme to recognise individual specialists and teams. The winners of the new awards (or their managers and colleagues) will share their story at the conference, together with other inspiring keynotes and workshops, making these conferences a vital part of the annual calendar of learning and best practice.

See also our four annual awards programmes for Customer Contact Professionals.

Take a look at these articles, videos and links
Customer Strategy and Planning 2016
National Data, Analytics & Insight Conference 2015
National Planning Conference 2015
National Quality & Customer Experience Conference 2015


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