Leadership Forum, Harrogate

Tuesday 24th April 2018
Majestic Hotel, Harrogate, 09:00 – 17:00

Join morning and lunchtime speakers at the Customer Strategy & Planning Conference, then enjoy the dedicated Leadership Speakers and Workshop from 10:00.

08:00 Registration & refreshments. Take this time to visit the exhibition & network.

Be your personal best: Be stimulated and inspired by today’s opening speakers to release potential within yourselves, your team and your organisations - and set yourself up for the day ahead. With Clive Wilson, author and director at Primeast on how change can bring out the best in you, Patrick Coleman, CEO at QStory, Jodie Williams, Diversity Consultant at Yorkshire Water and The Forum’s own specialist experts.

10:00 Refreshments and networking – visit the conference EXPO and meet key industry suppliers  

Formal part of day starts with the chance to interact with  Clive Wilson, Director at Primeast. Dig deeper into the themes introduced in the opening session. 


Speakers and Panel discussion including Jodie Williams , Diversity and Inclusion Lead at Yorkshire Water. Followed by round table discussion with your peers. 

13:10 Lunch
13:45 Workshop: How you can deepen listening, gain value from working with difference and build your capacity to influence change. Led by Clive Wilson.
14:30 Depart or join the main conference

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Find out more about today's speakers



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