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Additional Information

Best Practice Month: Professional Development

Thank you for expressing an interest in our best practice month on Professional Development. Professional Development is a vital part of raising standards in customer operations and this month offers an unrivalled opportunity to access an exceptional range of resources that are specialist, actionable and based on real, practical experience. Take advantage of our resources during August to tap into best practice from other operations or sectors, extend your professionals skills, collaborate to push the boundaries and add value to your organisation by building up and leveraging your professional network.

Name

Job Title

Company

Phone Number

Learning

"The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice."

Brian Herbert

Self

"The more reflective you are, the more effective you are."
Hall & Simeral

Involving Others

"I can do things you cannot. You can do things I cannot. Together we can do great things."
Mother Teresa

Making the difference

"Success isn’t just about what you accomplish, it’s about what you inspire others to do."
Unattributed