Staples Innovation Awards Site Visit, Birmingham
8th June, Birmingham
Thank you for registering. Full travel and event details will be available closer to the event.
If you are not already booked on this site visit or would like to add a place for your colleague then express your interest here and we will be in touch to discuss your options.
If you have any questions please do contact the main office on 0333 123 5960, or email events – email@example.com
Who should attend? This case study addresses the needs of resource planning and insight teams plus anyone interested in implementing operational transformation across varying cultures globally. A great chance to learn from a pan-European operation about the cultural dimension of great planning and insight.
- 26 sites consolidated to 11 over three years
- Operational costs cut 6% year-on-year
- 10% point reduction in cost per contact
- €257K net benefit from real time management alone in 2016 (€115K via reallocated hours and €212K via adherence measures)