Associate Membership for Suppliers & Consultants

As champions of best practice and professional development in customer contact, we are widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus. 

As an associate member, you can be part of our growing, dynamic network.  Work to shape the future of the profession. Help establish recognition of the skills and training that are required to leverage the benefits of today's complex systems. You gain:

  • Conference: Exhibition space at Customer Strategy and Planning, our flagship conference, for 2 days and 2 full places at the conference and awards dinner
  • Best Practice events: 2 x 1 day places at our conferences, choose from Planning, Insight and Quality.
  • Best Practice Guide: listing in our annual Best Practice Guide.
  • Website advertising: including a listing on our online supplier directory and the opportunity to contribute news articles for our website and mailing activities.
  • Discounted event sponsorship (not available on awards)

The Forum is supplier independent and does not build exclusive relationships with any suppliers. Some areas of the web site may not be accessible by associate members. Material on the website includes proprietary materials and methods.

Take a look at these articles, videos and links
Forum Membership


Apply for Forum Membership

Please complete the  form below and we will be in touch to discuss which membership package is most suitable for you.

You can also contact us by calling 0333 123 5960 or emailing

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