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BT Innovations Award Site Visit, Newcastle

11th September, Newcastle

Thank you for registering. Full travel and event details will be available closer to the event.

If you have any questions please do contact the main office on 0333 123 5960, or email events – events@theforum.social

Who should attend? This case study will be of huge interest to anyone with ‘field operations’, with engineers, advisors, surveyors, loss adjusters, installers or other professionals based off-site. Take the chance to see an innovative approach to effective operating practice, in such a large nationwide telecoms operator. 

Key results

  • A total of £25M was saved in the first year.
  • Productivity rose 10%, with almost half a million extra jobs delivered in a year.
  • The number of control centres was halved, from 4 to 2, saving 10 FTE 
  • Travel reduced c17% and 12,500 fewer driving hours every month saves transport costs and carbon omissions


Get started on your Challenge

Use this workbook to help you to start thinking about your goals for 2017. Use the exercises to help refine your ideas.

Download the PDF now.

Download the worksheets now.

Select the event below to see more detail

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