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Activities & Levels

Our comprehensive support mechanism helps you resolve the issues you have identified and deliver tangible improvements in your business

With the full Challenge (Silver Level) you gain:

  • Progress reviews with Forum specialists, signoff on your challenge implementation
  • 3 group tutorials for tailored support during the entire challenge year
  • 3 places at the November National Conference, 2 one-day places at the April Customer Strategy Conference and 2 Best Practice Site Visits during the summer
  • Up to 3 places at the February & October workshops and the June Best Practice Day & Workshop
  • Invitation to our Leadership Forum for senior internal sponsors
  • 1 free entry to the National Awards & the Gala Evening in September
  • Access to a comprehensive set of support materials, digital content, tailored support & learning resources, for up to 6 people, including the challenge handbook & completion certificate
  • Peer review and networking – external resources & perspectives on your challenge

The Gold level offers university accreditation
The level offers all the benefits of Silver, plus the opportunity to gain university accreditation for individual learning journeys (enrolment opens in Jan 2017).

  • Accredited by Ulster University Business School, blending the best of academic and business worlds
  • Undertake the 20-credit project, benchmarking or independent learning modules, in the BSc programme
  • Students create reports, presentations and propose application of new ideas in their workplace
  • This includes work that needs to be undertaken in their own time or in ring-fenced study time
  • Extra support includes group tutorials at the start and end of these learning journeys

For Smaller team or those on a budget, the bronze (Challenge Lite) includes:

  • 1 group tutorial in January (virtual or local) to support problem definition and goal setting
  • 2 places at the November National Conference, 1 x 1 day places at the April Customer Strategy Conference and 2 Best Practice Site Visits during the summer
  • Up to 3 places at the February & October workshops and the June Best Practice Day & Workshop
  • 1 free entry to the National Awards & the Gala Evening in September
  • Access to the core support materials and checkpoints, including the online resources portal (for 4 people), the challenge handbook and a completion certificate
  • Peer review and networking – external resources & perspectives on your challenge 

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Get started on your Challenge

Use this workbook to help you to start thinking about your goals for 2017. Use the exercises to help refine your ideas.

Download the PDF now.

Download the worksheets now.

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