Click on the images below to see more information on the Best Practice Guides including the ability to download your own copy.

Homeworking Best Practice Guide


Homeworking is now proven to be a great solution for some contact centres; but many have yet to adopt or even fully investigate it.  This guide offers solid, independent advice to help assess the value of home working and to adopt it as appropriate. 

We hope that you and your colleagues find it of use and we encourage you to share it with your colleagues and wider network.

This guide is available for download to registered users so please log in or register using the link at the top left hand corner of the site to download the Homeworking Best Practice Guide.

To order a hard copy of this or any of the other Best Practice Guides use the form below.


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