Select a topic

Industry Investigation

The purpose of thismodule is to provide an opportunity for students to undertake inquiry-basedlearning, looking beyond their specific customer contact role and immersethemselves into areas that will extend their understanding and appreciation ofthe wider organisation. Managers are often required to manage projects, examineissues or solve problems that require in-depth analysis before possiblesolutions can be considered, and require skills to analyse, interpret andpresent information, observations or ideas. 

Participants willbe required to undertake a specific management project or investigate apractical work-based issue, problem or opportunity.  They will be asked to use appropriate projectmanagement tools, draw on research methods, or use appropriate theoreticalframeworks in order to draw conclusions and make recommendations based on theiranalysis.

AIMS

This module aims toenable the participant to implement project management and investigative skillsrequired to describe a work-based project or issue, analyse it and make recommendations forimprovement.

LEARNING OUTCOMES

A successful student should be able to demonstrate:

KNOWLEDGE AND UNDERSTANDING

K1

In conjunction with a project sponsor, identify a management issue or opportunity in the organisation.

K2

Show a broad understanding of the context in which the problem or opportunity arises.

K3

Demonstrate understanding of the process of carrying out the investigation using appropriate research methods.

K4

Use appropriate project planning techniques to set goals, intermediate milestones and prioritization of activities.

INTELLECTUAL QUALITIES

I1

Produce a simple but effective project plan

I2

Collate existing information and gather new information using the most appropriate research techniques

I3

Analyse the information that is gathered

I4

Reach conclusions and recommendations based on the results of the research

PROFESSIONAL/PRACTICAL SKILLS

P1

Construct coherent arguments and write clearly and in a style appropriate to purpose.

P2

Use project planning techniques appropriately

P3

Use investigative methods appropriately

TRANSFERABLE SKILLS

T1

Gather information to solve problems or develop opportunities

T2

Search the internet using electronic databases for research purposes

T3

Communicate using ICT

T4

Communicate effectively in a research report format, drawing on academic conventions as appropriate.

T5

Show initiative, work independently and be self-reliant.

        

CONTENT

This module will have the following core content:

Introduction to the Management Project

  • What is a project?
  • Why undertake a project
  • Choosing a topic
  • Defining scope
  • Project Planning
  • Project Team Dynamics
  • Getting internal support
  • Getting the title right
  • Questions and concerns
  • Outcome: project idea (title, background, aims and objectives, method, timescale, resources, references)

Research Methods

  • Literature review
  • Methods of investigation.  Quantitative and qualitative techniques
  • Collecting data
  • Analysing quantitative and qualitative data
  • Writing your project (Project outline).

Individual Development Planning

  • Structure and content
  • Overcoming difficulties
  • Project proposal revisited
  • Peer discussion
  • Action plan

Individual project supervision meetings or group tutorials will support the module.  The project supervisor appointed to each student will agree the project plan, research methodology and ensure the project meets the agreed time-scale.

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Financial Controls and Reporting
Innovation and Change Project
Introduction to Planning
Leadership and Building Teams
Operations and Quality Systems
Principles of Project Management
The Customer Contact Environment
Understanding Resources
You and Your Development
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Steve
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