In association with

Implementation Consultant, Newbury

Job Ref: DJPF1145
Role: Implementation Consultant (Contact Centre Technology)
Location: Newbury with travel
Salary: £40,000

This is an exciting role for someone who has experience of implementing contact centre technology and is looking for a career with a growing organisation. You will be responsible for delivering outstanding client solutions. You will provide solution implementation services, integration development, training and consulting. Your role will include scoping, and managing multiple project delivery with the added opportunity of global travel.

The successful candidate will:

  • Have knowledge of contact centre software such as automatic call distribution, Call Recording, Management Reporting and Workforce Management.
  • Project management of implementation activities
  • Strong communication and stakeholder management skills.

This role is an excellent opportunity for someone who is looking to take a step into contact centre technology and is looking for a new challenge. It offers the chance to work alongside some leading organisations within the contact centre World.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

 

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