In association with

Resource Planning Analyst, Warwick

Reference: DJPF1127
Job Title: Resource Planning Analyst
Location: Warwick
Salary: £21,000 and Benefits
Job type: Permanent


  • Ability to identify trends and opportunities
  • Assigning the right number of resource, with the right skill set at the right time
  • Ensure telephony service levels are maintained

Required attributes:

  • Workforce planning in a contact centre environment
  • Microsoft Excel advanced
  • WFM systems.
  • Telephony systems

To apply for this position please forward a copy of your CV to: or visit us at: We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter any discussions or offer any assistance regarding sponsorship.



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