Top 50 Companies for Customer Service
At its heart, the Top 50 Companies for Customer Service is a benchmarking programme, but those involved know there is a lot more to it:
- Real customers will contact your customer service team and rate the performance using criteria defined by customers
- You work with the Top 50 team to give you the best chance of getting a high score
- You get a detailed report, offering insights into how you could improve customer service
- You receive access to the only programme that gives you an overall performance rating across all channels including: email, web, live chat AND social media
Companies that are already improving their customer service offering through the Top 50 programme include Barclaycard, BT, ITV, Specsavers, Tesco, TFL, Virgin and more...
Interested in hearing more about how you can enhance your customer service through Top 50 Companies for Customer Service? Visit www.callcentre.co.uk/top50