Cactus Search Ltd
30 Foregate Street
Tel: 01905 330 790
With over 13 years experience recruiting into the Contact Centre marketplace, there's not a great deal we don't know about Managerial, Leadership and Frontline resourcing for Contact Centres. We have an unrivalled record of success from the longstanding dedicated and professional team who have been an integral part of our journey and our success over the years.
The recruitment industry can be a transient industry at times (much like the Contact Centre world), however, unlike many other recruitment organisations we have built a stable, longstanding team of exceptionally talented and knowledgeable recruiters which ensures we are in a strong position to advise and guide our clients in best practice attraction and process which goes a long way to ensuring the right hires are made which in turn helps combat avoidable attrition.
Working in true partnership with our clients we provide Contact Centre resourcing solutions across the UK and indeed internationally in some far flung locations such as Guyana, South America, South Africa and India not to mention we have worked in most of the European countries.
Whether we are asked to recruit 150 frontline staff across 2 sites in 5 weeks for a major UK Telco Provider, a CEO for an international BPO, a Head of Planning and MI for a Nordic based organisation or a Scheduling Analyst for a Financial Services organisation in Liverpool, we are the people and organisation many large employers turn to for our trusted advice, guidance and successful delivery of that illusive, highly skilled individual.
Just a few comments from our clients and candidates:
“I wanted to say how pleased I am at the result and congratulate you on these first multi lingual hires for us in Glasgow. The business is impressed that we have been able to source these positions and dare I say, a little bit surprised!" - Head of Resourcing, EMEA, Insurance
“Cactus has helped me to fill a number of roles efficiently as well as providing great candidates which is essential for a start-up business like ours, they have helped me fill senior management roles down to advisor roles while understanding the importance of both”
– Head of Recruitment, Energy
On receipt of his Bucket and Spade as a congratulations on attaining a Dialler Manager role in Spain, our successful candidate commented: “Carlsberg don’t do recruitment companies, however, if they did, it would be Cactus”
– Dialler Manager, Leisure
“Exactly what the contact centre industry needs! We were introduced to Cactus Frontline by our management supplier, Cactus Search, earlier this year. As soon as they'd explained their business, we knew that it was an amazing prospect - exactly what the contact centre industry needs! The service they offer is above and beyond our previous methods of recruitment, exceeding our expectations from day one." - HR Director, Global Financial Services organisation
There’s nothing prickly about us!