Contact: Gemma Baker, Sales & Marketing Assistant
12 Forbury Road
t: +44 (0)1189 075000
Active Operations Management International
Active Operations Management International (AOMi) creates sustainable results by enabling leaders within service organisations to better match the work and resources of their teams – typically releasing 20% - 40% of operational capacity. Practiced across multiple sectors in Europe, Australasia, Africa, India, Asia, Middle East and the Americas the AOM method is managing over 30,000FTE and transforming the world of service operations by providing unprecedented levels of control over quality, productivity and service delivery.
In less than 16 weeks, AOMi introduces organisations to our best practice operations management method for capacity planning, operations control and performance management. Sensitive to client situations we provide an easy to use web-accessed tool-set for planning and control, and personalised training for front-line managers using a mixture of state-of-the-art business simulation and desk-side coaching.
Having practiced the method the recipients of the coaching are able to apply for the ILM Level 3 Certificate in “Using Active Operations Management in the Workplace” - the UK’s first nationally approved vocational qualification in Service Operations Management for team leaders.