Driving improvement through insight
We can predict the future by looking at trends but if we want to shape the future we need to understand the why. In this workshop we will explore techniques to understand the driving factors that could help us, or prevent us, achieving our goals. Root cause analysis is one of the fundamental building blocks of great insight but can often be dismissed as anecdotal or unreliable. In this workshop we will explore how to get the basics right before exploring some of the more advanced options such as AI and Machine learning. You will get the chance to hear case studies from experienced practitioners and how they have used this to drive measurable improvements.